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Terms of Service

Last updated: September 6, 2026

These terms are the agreement between TurfOrbit("TurfOrbit", "we", "us"), based in Indiana, United States, and the business that creates an account ("you"). By creating an account or using the service you agree to them. Please read them; they are short.

1. The service

TurfOrbit is business-management software for outdoor service companies: customer records, AI-assisted quotes, job scheduling, route planning, a crew screen, invoicing, and reports. We may improve or change features over time.

2. Who can use it

You must be at least 18 and using TurfOrbit for a business. The person who creates the account confirms they are authorized to agree to these terms for that business. You are responsible for keeping your password private and for everything done under your company's account, including by crew members you add.

3. Subscription, billing, and cancellation

TurfOrbit costs $99 per month per company, billed in advance, with no per-user or setup fees. Your subscription renews automatically every month until you cancel.

You can cancel at any time from Billing → Manage billing in the app. Cancelling stops future charges; your access continues until the end of the period you already paid for. Payments are non-refundable and we do not prorate partial months, except where the law requires a refund.

If we change the price we will email you at least 30 days before it takes effect. Beta or complimentary accounts are provided at our discretion and may be moved to a paid plan with notice.

Payments are processed by Stripe under Stripe's own terms. We never see your full card number.

4. Your data and your customers

Everything you enter into TurfOrbit belongs to your business. You give us permission to store and process it only as needed to run the service for you, as described in our Privacy Policy.

You are responsible for the accuracy of your records and for having permission to contact the customers you add, including under the Telephone Consumer Protection Act (TCPA) and CAN-SPAM. You are also responsible for the content of the quotes, invoices, emails, and texts you send through the service.

5. Text messaging terms

Businesses using TurfOrbit may send service-related text messages (appointment changes, quote and invoice notifications) to their own customers who have provided a phone number. By providing a phone number to a participating business, customers consent to receive these messages. Message frequency varies with service activity and is typically 1–4 messages per month. Message and data rates may apply. Reply STOP at any time to opt out of further messages, or HELP for assistance. Carriers are not liable for delayed or undelivered messages.

6. Acceptable use

Do not use TurfOrbit to send marketing spam, to message people who have not given you their contact information, to upload unlawful or harmful content, to attempt to access other companies' data, or to interfere with the service. We may suspend or close accounts that break these rules.

7. AI features

AI-generated quotes, prices, routes, drive-time estimates, and drafted messages are suggestions. They can be wrong. You review and approve everything before it goes to a customer, and you are responsible for the final prices and schedules you send.

8. Other services

TurfOrbit links to or works with services we do not control, such as Google Maps for navigation and QuickBooks for exported data. Those services have their own terms and privacy policies.

9. Availability and backups

We work hard to keep TurfOrbit available and your data safe, but we cannot promise the service will never be interrupted. We recommend exporting your invoices regularly from the Invoices page.

10. Ending the agreement

You can stop using TurfOrbit and cancel at any time. We may suspend or end your access if you break these terms or do not pay. After an account closes you can ask for an export of your data within 30 days, after which we delete it as described in the Privacy Policy.

11. Disclaimers and limits on liability

TurfOrbit is provided "as is" and "as available", without warranties of any kind, express or implied, to the fullest extent the law allows. To the fullest extent the law allows, we are not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data, and our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim arose. Some states do not allow these limits, so they may not fully apply to you.

12. Governing law

These terms are governed by the laws of the State of Indiana, United States, without regard to its conflict of law rules. If we have a dispute, we will first try to resolve it informally through the contact form; failing that, it will be handled in the state or federal courts located in Indiana.

13. Changes to these terms

If we make a meaningful change we will update the date at the top of this page and notify account holders by email or in the app at least 14 days before it takes effect. Continuing to use TurfOrbit after that means you accept the updated terms.

14. Contact

Questions about these terms: use the contact form.